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We have found that many of our customers have asked the same questions. To help you with your questions, we have developed our FAQ page that not only answers many questions, but gives you solutions to problems that you may encounter in the future.
Cartridge Filters | DE and Sand Filters
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Pool Chemistry | Pool Cleaning |
Cartridge Filters
Which filter is right?
Most cartridge filters have a model number and or manufacturer stamped on the top or bottom ring. Simply match up that number in the product list and you are ready to check out.
If you are unable to locate the model number, you can locate it by model size. To do this, measure total length of the filter, the filter diameter, and the diameter of the center hole. Make sure that all measurements are to 1/16th of an inch. You can now locate your replacement filter by size.
However, if you still can not locate a replacement, e-mail or call us with the model or measurements and we will be happy to assist you.
How do I open the filter?
First always, always turn off the pump. Release the pressure by turning the little plastic screw, or the release value on the top of the filter cover. Turn the filter coupler by depressing the release buttons on the bottom of the handles and turn counter clockwise. This should allow you to pop open the filter canister and view the filter. Reverse the process to put it back in service. Replacing the filter cover making sure it fits down snugly, replace the coupler ring and turn clockwise (generally you will hear a click when it snaps into place). Turn on the pump and let the air escape through the bleeding screw or pressure value, as soon as water spays out, tighten the screw or value.
If you are unable to locate the items mentioned, consult your manual or call a pool service tech.
When should I replace my filter?
The amount of the pool usage and how often the filter cartridge is washed will dictate the life of the filter cartridge. Generally, a filter cartridge can last 11/2 to 2 years, and longer with proper maintenance. Most manufactures suggest you have 2 filters, rotating each weekly, and letting one dry out completely after washing before reuse.
How do I wash my filter?
Simply use a garden hose with a jet nozzle setting. Spraying between the pleats from top to bottom at a 45 degree angle and rotating the filter until the water runs out clean. If the filter appears to be stained (caused by heavy use and oils trapped in the filter) soak the filter cartridge for at least one hour using a commercial filter cleaner, or in 1 cup of dish washing detergent to 5 gallons of water. Rinse the filter cartridge with fresh water before reinstalling.
DE (Diatomaceous Earth) and Sand Filters
How often should I backwash my filter?
Depending upon usage, back washing only needs to be completed every 30 to 60 days. Note the pressure gauge after the backwash, when the pressure gauge reads higher than normal (consult your manual for what is normal for your system) it usually means a backwash is in order. If after back washing the pressure stays high, call your pool tech for service.
How do I backwash?
Check your owner's manual as systems can vary greatly, but generally turn the pump off. Locate a large black lever located on the water pipes near the filter. You will see several settings, one of which is backwash. Push the lever down which will elevate the center of the lever over stops until it points to backwash. Make sure the backwash hose is let out in the direction you want the waste water to flow, turn the pump on, and watch the clear sighting pipe, when it appears clear again, turn the pump off and return the lever to the filter setting and turn the pump on. The backwash is complete, but with a DE system, the DE must be replaced. Without it, the filter elements will not work and can be harmed. Add the proper amount of DE mixing it with water and pouring it into the skimmer basket slowly.
How much DE do I use?
On each DE filter tank there is a specification plate which details the square footage of the filter. Looking on the bag of DE locate the chart that dictates how much DE should be added, or consult you manual.
Pool Chemistry
| Suggested Levels | To Increase | To Decrease |
|---|---|---|
ph 7.2 to 7.6 | Add Soda Ash | Add Muriatic Acid or Sodium Bisulfate |
Total Alkalinity 80 to 120 ppm | Add Sodium Bicarbonate | Add Muriatic Acid |
Unstablized Chlorine .3 to 3. ppm | Add Chlorine | None-as Chlorine will dissapate |
Stabilized Chlorine 1.0 to 3. ppm | Add Chlorine | Same as Unstabilized |
Cyanuric Acid/Stabilizer | Add Stabilizer | Drain down pool by 1/4 and replace with fresh water, retest. |
Algae Control
Since there are several types of algae, have your water tested to see what treament is best. However, you can try super chlorinating or shocking your pool followed by a complete brushing of sides and bottom of pool. If caught early enough this can take care of minor problems from becoimg major problems.
I may be without electrical power for days due to storms, what should I do?
Always keep a couple of bags of Shock handy. Normally 1 bag of Shock will treat 10,000 gallons of water. If your power is off for repairs or due to storm damage, Shock the pool every 5 days followed immediatly with a complete brush down of the pool sides and bottom. The brushing is required to help dissipate the chemicals into the water and to keep the chemical from settling on the sides and bottom causing staining. Retest the water and rebalance after the power comes back on.
Pool Cleaning
How do I clean my pool?
A complete weekly brush down of the pool should be a minimum. Its best to brush with the pump on. When ever you see dust like or dirt accumulating on the sides or the bottom of the pool, especially after a rain, its time to brush. Start by brushing the sides from top to bottom all the way around, then move to the shallow end and brush towards the main drain. This should direct the dirt into the filter which can be washed out during the filter wash or backwash.
I have an automatic pool cleaner, do I still need to brush?
In a word,"YES". Auto-pool cleaners do a very good job but many do not have brushes and are only able to remove dirt that is laying on the surface. Brushing will remove dirt and chemical debris that if not removed will settle into the pools finish and cause staining. A thorough weekly brushing can keep your water sparkling and the pool floor and sides clean as well.
Warranty Information
How is my products covered?
Products sold by Dad's Pool are covered by Manuafactures' warranties and subject to their terms. There are NO other warrenties by Dad's Pool either expressed or implied. If your product is not functioning properly, please call the manufacture first. In most cases they can assist you in resolving any problems directly.